Return & Refund Policy

At Revones, we stand behind the quality of every product we sell. If something isn't right with your order, we're here to help.

Order Cancellations

Orders may be canceled for a full refund before they have been shipped.

Once an order has been shipped, it can no longer be canceled.

30-Day Satisfaction Guarantee

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

After reviewing your request, we may offer one of the following:

• A free replacement.
• A full refund.
• Another appropriate resolution at our discretion.

No Physical Returns

To keep our prices affordable and make the process as simple as possible for our customers, Revones does not accept physical returns.

Please do not send any products back to us. If you experience an issue with your order, simply contact our support team and we'll review your request to provide an appropriate solution.

What Is Not Covered

Our 30-day satisfaction guarantee does not apply if:

• Your request is made more than 30 days after delivery.
• The product was damaged due to misuse, improper care, modifications, or accidents.
• The issue results from normal wear and tear.
• An incorrect or incomplete shipping address was provided at checkout.
• You request a refund because you changed your mind after your order has been shipped or after you have received it.

How to Request Support

To help us process your request as quickly as possible, please include:

• Your order number.
• A brief description of the issue.
• Clear photos or videos of the product, when applicable.

Contact Us

If you have any questions about this policy or need assistance with your order, please contact us through our Contact page or by email. Our team will be happy to help.

Email: support@tryrevones.com